Home care, Hospice, Skilled nursing care, Medication/medical supplies & equipment related to terminal illness, Social workers & chaplain services

Foundation: 1984

Joined Community Fuse on May 8, 2025

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HeartsWay Hospice of Northeast Texas is a 501c(3) nonprofit organization. Our home care team of physicians, nurses, hospice aides, social workers, spiritual counselors and volunteers are dedicated to supporting the physical, emotional and spiritual well being of our patients.

We will work with you and your family to make these days as positive, hopeful and full of life as possible. We recognize that all individuals are different and each illness is unique. We encourage you to become involved in planning your care. By working together we hope to make the road less lonely, the days brighter and the burdens lighter.

Our services covered under Medicare, Medicaid, or private insurance. No direct or balance billing to families. Services include:

  • Skilled nursing care
  • Certified Nursing Assistants (CNA) for personal care
  • Social workers & chaplain visits
  • Physician home visits (if needed)
  • Medication, medical supplies & equipment related to terminal illness
  • Volunteer support

To go to our referral form, please visit: https://www.heartswayhospice.org/resources-and-education/referral-form/

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Contact Information:

Address: 4351 McCann Rd, Longview, TX 75605, Longview, Texas
Phone: (903)295-1680
Contact Name: Polly Maines - Executive Director
We don't currently have Spanish speaking staff/volunters.

Hours of Operation:

Office Hours: Monday - Thursday, 8am - 5pm and Fridays, 8am - 4:30pm. However, our nurses are available 24/7

Eligibility Requirements:

Patients must have a terminal diagnosis with a life expectancy of six months or less, as determined by a physician. Hospice services are reviewed periodically (every 30, 60, or 90 days), and patients may be discharged if their condition improves. They can be readmitted later if their health declines again.

Service Areas:

Camp County, TX / Cass County, TX / Gregg County, TX / Harrison County, TX / Marion County, TX / Morris County, TX / Nacogdoches County, TX / Panola County, TX / Shelby County, TX / Smith County, TX / Upshur County, TX / Wood County, TX

Donations

Click here to make an online donation

Volunteering

There are so many different things that they can do whatever fits their schedule and their comfort level:

  • Patient companionship and respite for caregivers
  • Assisting with events (golf tournaments, fundraisers, etc.)
  • Office help (admission packets, bereavement mailings)
  • Support at nursing homes and community events No time commitment required. Training and orientation provided.

Our Mission

Hospice exists to provide support and care for persons in the last phases of incurable disease so that they might live as fully and comfortably as possible. Hospice recognizes dying as a normal process whether or not resulting from disease. Hospice neither hastens nor postpones death. Hospice exists in the hope and belief that, through appropriate care and the promotion of a caring community sensitive to their needs, patients and families may be free to attain a degree of mental and spiritual preparation for death that is satisfactory to them.

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Headquarters:
4351 McCann Rd, Longview, TX 75605, Longview, Texas

HeartsWay Hospice

In 1983 members of the Junior League of Longview, employees of the Longview Cancer Center and Good Shepherd Medical Center and other concerned individuals from the community banded together to investigate the need for hospice services for the terminally ill in Longview and the surrounding area. With a start-up grant from the Junior League and many hours of work by committed volunteers, Hospice Longview, Inc. was founded in 1984 as an independent, non-profit, community based hospice which is governed by a board of community leaders and health care professionals. We served our first patients in April of 1985.

In recent years, we discovered that our original name, Hospice Longview, had regionalized us in the minds of many people. From the beginning, Longview has been our home and always will be, but as we look forward to reaching new goals and dreams for our organization, we’ve decided to give ourselves a new name as well. HeartsWay Hospice of Northeast Texas will continue a 30 year tradition of caring for those who invite us into their homes to assist them in their time of need.

HeartsWay Hospice of Northeast Texas is a 501c(3) nonprofit organization. All gifts are tax deductible. We are fully accredited by the Community Health Accreditation Program, ensuring the very best quality of care. We are proud members of the Texas and New Mexico Hospice Organization and the National Hospice and Palliative Care Organization.